Your mission
To own day-to-day product management for Track Titan's AI racing coaching platform at a pivotal moment for our product organisation. You will be the voice of the user, the bridge between engineering and our community, and the person who turns product intuition into data-driven decisions.
What you will do:
- Own the product day-to-day. Take ownership of the product lifecycle – from discovery and speccing through delivery and measurement. Introduce the right processes (PRDs, well-maintained backlogs, clear specs) without creating unnecessary overhead for a team our size (seed stage, <20 employees).
- Be the voice of the user. Deeply understand our users – who they are, what they need, why they stay, and where they struggle. Champion the user's perspective in every product conversation, even when it challenges internal assumptions. Drive user research and discovery – from interviews and usability testing to building personas and segmenting our audience – and make sure we hear from all of them, not just the most vocal.
- Build our product analytics capability. We're investing heavily in instrumentation and understanding how users actually engage with the product. You'll define the metrics that matter for every feature, set up frameworks for measuring adoption and retention, and ensure decisions are evidence-based rather than opinion-based.
- Set product direction with leadership. Work closely with the CTPO and CEO to translate high-level vision and strategy into a concrete, well-prioritised roadmap. You’ll be a key partner in translating and refining the vision and roadmap into what we actually build, when, and why – and you'll push back when the user's perspective demands it.
- Bridge engineering and community. Work hand-in-hand with the engineering team to ensure what gets built matches what users need. Collaborate closely with our community manager and customer support team to turn qualitative feedback into product insight. At a company our size, you'll be at the centre of everything, wearing many different hats.
- Help shape the product function. We're at an inflection point for how product works at Track Titan, and you'll play a significant role in defining what that looks like going forward – the processes, the frameworks, and the culture of how we build product. This role comes with significant room to grow as the function evolves.